Privacy Policy
This Privacy Policy explains how Junious Digital Laboratories, LLC (JDL, we, us, our) collects, uses, shares, and protects information when you visit our website or use our services. Our goal is simple: protect your information, be clear about how it is used, and give you control where possible.
1. Information we collect
We collect information you provide directly and information we collect automatically when you interact with our website or services.
Information you provide
Contact details such as name, email, phone number, company name, and billing information when you request a quote, contact us, register for a service, or purchase work.
Project details, files, and other content you share with us to deliver services.
Communications you send us, including messages, feedback, and support requests.
Information we collect automatically
Usage information such as pages visited, time on site, clicks, and referring URLs.
Device and browser information including IP address, device type, operating system, and browser version.
Cookies and similar technologies used for functionality, analytics, and performance.
2. How we use information
We use information to deliver and improve our services and to communicate with you.
Primary uses
Provide and manage the services you request, including website development, workflow automation, security services, and content work.
Process payments and handle billing and account management.
Communicate important information such as quotes, invoices, service updates, and support responses.
Improve our website and services through analytics and performance monitoring.
Protect our systems and prevent fraud or abuse.
Marketing and communication
With your consent where required, we may send promotional messages and newsletters. You can opt out of these at any time.
We do not use information in ways that are inconsistent with this policy without informing you.
3. Cookies and tracking
We use cookies and similar technologies for essential site functions, analytics, and performance improvements.
Essential cookies enable core functions such as secure login and navigation.
Analytics cookies help us understand how visitors use the site so we can improve content and performance.
Third party services such as analytics providers may place cookies on your device. You can manage cookie preferences through your browser settings and opt-out tools provided by third parties.
4. Sharing and disclosure
We may share information in limited circumstances to provide services and to meet legal obligations.
Service providers
We work with trusted third party providers such as hosting, payment processing, analytics, and project management platforms. These providers only receive the information they need to perform services for us and are contractually required to keep it secure.
Legal and safety
We may disclose information to comply with legal obligations, respond to lawful requests, protect our rights or property, or to protect the safety of our users or the public.
Business transfers
In the event of a sale, merger, or reorganization, user information may be transferred as part of the transaction. We will notify affected users where required by law.
No sale of personal information
We do not sell personal information for monetary consideration.
5. Data retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or anonymize it in accordance with our retention practices.
6. Security
We take reasonable steps to protect information from loss, misuse, and unauthorized access. Measures include secure servers, encryption for sensitive data, access controls, and regular security reviews. No system is completely secure. If an incident affects your personal data, we follow applicable notification requirements and will inform you when required.
7. International transfers
JDL is based in the United States. If we transfer your information to a location outside your country, we will protect it in accordance with this policy and applicable law. You may contact us to learn more about the safeguards we use for international transfers.
8. Your choices and rights
Access and correction
You may request access to the personal information we hold about you and ask us to correct or update it.
Deletion
You may request deletion of your personal information subject to legal or contractual limits.
Marketing choices
You can opt out of marketing communications by following the unsubscribe link in emails or contacting us directly.
How to make a request
Send requests to marketing@juniouslabs.digital with the subject line “Privacy Request”. We will verify your identity and respond as required by applicable law.
9. Children
Our services are not directed to children under 13 and we do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will take steps to delete it.
10. Third party links and services
Our site may contain links to third party websites and services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
11. Changes to this policy
We may update this policy from time to time. When we make material changes we will post an updated effective date and, when appropriate, provide notice through the website or email.
12. Contact us
If you have questions, requests, or feedback about this policy or our privacy practices, please contact:
Junious Digital Laboratories, LLC
1942 Broadway St, STE 314C, Boulder, CO, USA