Send and receive fax from email, without a fax machine or a copper line
We move your fax number to a secure online service, set up email and web delivery, and cancel the old line.
Free consultation, no obligation. Answered 24/7 by Juni Assist, our own AI receptionist.
We source & manage. Delivered and supported by the provider you choose. We compare options, coordinate setup and stay your point of contact. You pay the provider, and the provider compensates us. How we work
Who this is for
- Medical, legal and financial offices that still receive fax
- Anyone paying for a phone line just for a fax machine
- High-volume senders who need an API
Why fax is still around
Fax is still the accepted route for many referrals, authorizations and legal documents. The machine and the line are what you can get rid of.
A phone line for one machine
A fax line often costs far more than an online service and may be on a copper line that is going away.
Documents sitting on a machine
Faxes left on a tray are a privacy risk. Online delivery goes to named recipients.
No audit trail
Online fax keeps logs of what was sent and received and when.
What we do, step by step
Check requirements
Volume, who sends and receives, and whether you handle protected health information.
Choose a service
One that fits your compliance needs and volume.
Port the number
We handle the paperwork to move your fax number.
Set up delivery
Email, web portal or API, with recipients and retention set.
Cancel the old line
After testing with your usual senders.
Not sure where eFax fits your business?
Take 30 minutes with us. Tell us what you have today and we will tell you what we would do, including when the honest answer is to leave things alone.
Free consultation, no obligation. The line is answered 24/7 by Juni Assist, our own AI receptionist.
Deliverables you can point to
- A service chosen for your compliance needs
- Your fax number ported
- Email and web delivery configured
- Retention and logging set
- The old line cancelled after testing
Timeline
Number porting is usually the longest step.
- Some local lines take 2-4 weeks to port
- The new service can be tested in parallel
- We cancel the old line only after tests pass
What it typically costs
eFax typically runs $10-30 per month, compared with $80-150 per month for a copper fax line.
Related on this site
Common questions about eFax
Why are doctors and lawyers still using fax in 2026?
Regulatory inertia and legal admissibility. Fax is treated as a 'closed system' for HIPAA/PHI; email isn't (without extra controls). Even with EHR integration, most healthcare networks still require fax for referrals and prior auths. eFax solves the cost without breaking the workflow.
Is eFax actually HIPAA compliant?
Yes — Consensus, Retarus, and most enterprise eFax providers sign BAAs and run encrypted, audit-logged transmission. We confirm compliance scope per client (covered entity vs business associate) during onboarding.
Can I keep my fax number?
Yes — number porting is standard. Some local lines take 2-4 weeks to port; we handle the carrier paperwork end-to-end.
Do I need a business associate agreement?
If you handle protected health information, yes. The provider should sign one, and we confirm that is in place before you send anything.
Can several people receive the same fax number?
Yes. Incoming faxes can go to a shared inbox or to named recipients, with permission settings.
Will my existing senders notice?
No. They dial the same number. They will not know it is going to an online service.
Related guides: eFax
- The Phone Lines in Your Building You May Have ForgottenWhen copper phone lines go away, it is not just your desk phones at risk. Here is how to find every line your business actually depends on.Read the guide
- What Happens to Your Fire Alarm When Copper Phone Lines Go AwayIf your building has a fire alarm panel or elevator phone, it probably runs on a copper phone line. Here's what to do before that service disappears.Read the guide
- Can You Keep Your Business Phone Number When You Switch?Yes, you can keep your number. Here is what the porting process actually looks like and where it tends to go sideways.Read the guide
Pick the way that suits you
Call now and talk to someone straight away, book a 30-minute slot when it suits you, or leave your details and we will come back with options and honest pricing.
Free consultation. Answered 24/7 by Juni Assist, our own AI receptionist.
Get options for eFax
We compare options from our network of 500+ technology providers and coordinate the setup. A few details help us come back with options that fit. Prefer to talk? Call (844) 255-7157.
Fields marked * are required. We only contact you about this request and never sell your information.
Explore other solutions
Where we deliver eFax
Delivered and supported remotely in 3,065 cities across 50 states. Pick a metro or a state below, or see every location.
- New York, NY
- Los Angeles, CA
- Chicago, IL
- Houston, TX
- Phoenix, AZ
- Philadelphia, PA
- San Diego, CA
- Dallas, TX
- Austin, TX
- Seattle, WA
- Denver, CO
- Miami, FL
- Atlanta, GA
- Boston, MA
By state
- Washington (68)
- Colorado (55)
- Texas (180)
- Illinois (106)
- Indiana (62)
- California (177)
- Alabama (55)
- Alaska (30)
- Arizona (51)
- Arkansas (47)
- Connecticut (47)
- Delaware (30)
- Florida (125)
- Georgia (69)
- Hawaii (30)
- Idaho (30)
- Iowa (47)
- Kansas (47)
- Kentucky (47)
- Louisiana (47)
- Maine (47)
- Maryland (56)
- Massachusetts (92)
- Michigan (85)
- Minnesota (63)
- Mississippi (47)
- Missouri (65)
- Montana (30)
- Nebraska (31)
- Nevada (30)
- New Hampshire (33)
- New Jersey (91)
- New Mexico (33)
- New York (107)
- North Carolina (85)
- North Dakota (30)
- Ohio (109)
- Oklahoma (47)
- Oregon (56)
- Pennsylvania (102)
- Rhode Island (30)
- South Carolina (56)
- South Dakota (30)
- Tennessee (67)
- Utah (57)
- Vermont (30)
- Virginia (70)
- West Virginia (33)
- Wisconsin (73)
- Wyoming (30)