Question 1

Cellular or satellite — which one do we need?

Accepted Answer

If the site has solid 5G/LTE coverage, multi-carrier cellular is usually cheaper, faster to install, and easier to manage; the router holds SIMs from more than one carrier and fails between them automatically. If there's no reliable cell signal — remote ranches, vessels, deep rural — satellite is the answer. We check both for your address before quoting.

Question 2

Is satellite fast enough for a real business?

Accepted Answer

Yes for most use cases — typical performance is 100-300 Mbps down, 15-30 Mbps up, 30-50ms latency. Plenty for VoIP, video conferencing, and cloud apps. Business satellite plans carry data allowances, so we size the plan to your usage.

Question 3

What does managed service add over buying direct?

Accepted Answer

24/7 NOC monitoring, SLA-backed support, integration into your SD-WAN/failover, and one bill for all your sites. Direct is fine for a single one-off site; managed is essential for fleets and multi-location businesses.

Question 4

Can I use wireless or satellite as failover for my fiber?

Accepted Answer

That's the highest-ROI use case. Fiber as primary, cellular or satellite as failover, an SD-WAN box that flips between them in under a second. Most multi-location businesses see uptime go from 99.9% to 99.99%+.

Question 5

Do you install internet or Starlink at homes?

Accepted Answer

We serve businesses. We don't sell residential internet plans or schedule home installations. For a residence we have limited, case-by-case options (typically a cellular-based connection) — contact us with the address and we'll tell you honestly whether we can help. If you just want a Starlink kit for self-install, order it from Starlink directly.

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