Question 1

Why are my copper landlines being shut off?

Accepted Answer

The FCC ruled in 2019 that carriers can stop maintaining copper TDM lines, and most major carriers (AT&T, Verizon, CenturyLink) are actively retiring them through 2027. Lines are getting more expensive, less reliable, or being disconnected outright.

Question 2

What about my fire alarm and elevator phone?

Accepted Answer

Those are exactly the lines we replace first — they're often the most expensive POTS lines on your bill ($100-200/mo each) and the most regulated. Modern POTS-replacement boxes are UL-listed for life-safety use with battery and cellular failover.

Question 3

How much does POTS replacement cost?

Accepted Answer

Most POTS-replacement plans run $25-50/line/mo all-in (vs. $80-200/mo for copper). The hardware is typically included with a 2-3 year term. We compare 8+ providers and quote your exact line count.

Question 4

Will my fax machines and credit card terminals still work?

Accepted Answer

Yes — modern POTS-replacement devices emulate analog dial tone for fax, modems, alarm panels, and credit card terminals. We test every device on-site before cutover.

POTS Line Replacement

Where We Serve

Explore Other Solutions