Replace your copper phone lines before they fail, and keep the alarm, elevator and fax lines working
We find every analog line in the building, including the ones nobody remembers, and move each to a modern replacement that keeps the same number and the same job.
Free consultation, no obligation. Answered 24/7 by Juni Assist, our own AI receptionist.
We source & manage. Delivered and supported by the provider you choose. We compare options, coordinate setup and stay your point of contact. You pay the provider, and the provider compensates us. How we work
Who this is for
- Buildings with fire alarm panels, elevator phones or door entry on copper lines
- Offices still paying for fax and alarm lines
- Property and facility managers who have received a carrier notice
Why copper lines are a risk now
Carriers are retiring and raising prices on copper lines. The lines that matter most are often the ones nobody checks.
A fire panel dialing out on a line that is going away
The panel reports to a monitoring station over a phone line. If the line is disconnected or degrades, the signal may not get through. See our guide on what happens to your fire alarm.
An elevator phone nobody has tested
Elevator emergency phones often sit on their own analog line. A dead line can mean a failed inspection or a trapped rider who cannot call out.
Forgotten lines, still billing
Alarm lines, old fax lines, gate openers and credit card terminals keep billing for years. Many buildings find lines nobody knew existed.
What we do, step by step
Find every line
We trace and list each analog line, what it connects to, and what it costs. This step often finds lines you can simply cancel.
Choose the replacement
Wireless or IP-based replacements for each use, with battery backup and cellular failover for life-safety lines.
Port the numbers
We handle the carrier paperwork so your existing numbers move to the new service.
Install and test
Each device is tested with the replacement before the old line is disconnected: alarm panel, elevator phone, fax, terminal.
Cancel the copper
Only after everything is confirmed working do we disconnect the old lines and close out the billing.
Not sure where POTS Replacement fits your business?
Take 30 minutes with us. Tell us what you have today and we will tell you what we would do, including when the honest answer is to leave things alone.
Free consultation, no obligation. The line is answered 24/7 by Juni Assist, our own AI receptionist.
Deliverables you can point to
- An inventory of every analog line in the building and what it serves
- A replacement plan per line, including life-safety lines
- Number porting handled for you
- On-site or remote testing of each connected device before cutover
- Cancellation of the old lines and a before-and-after cost summary
Timeline
Lines with fire or elevator equipment get the most care, not the most speed.
- The audit is quick; the number porting often sets the pace
- Life-safety lines are tested and cut over individually
- We keep copper in place until the replacement is confirmed
What it typically costs
Most POTS-replacement plans run $25-50 per line per month all-in, compared with $80-200 per month for copper.
Hardware is typically included with a 2-3 year term. We quote your exact line count.
Related on this site
Common questions about POTS Replacement
Why are my copper landlines being shut off?
The FCC ruled in 2019 that carriers can stop maintaining copper TDM lines, and most major carriers (AT&T, Verizon, CenturyLink) are actively retiring them through 2027. Lines are getting more expensive, less reliable, or being disconnected outright.
What about my fire alarm and elevator phone?
Those are exactly the lines we replace first — they're often the most expensive POTS lines on your bill ($100-200/mo each) and the most regulated. Modern POTS-replacement boxes are UL-listed for life-safety use with battery and cellular failover.
How much does POTS replacement cost?
Most POTS-replacement plans run $25-50/line/mo all-in (vs. $80-200/mo for copper). The hardware is typically included with a 2-3 year term. We compare 8+ providers and quote your exact line count.
Will my fax machines and credit card terminals still work?
Yes — modern POTS-replacement devices emulate analog dial tone for fax, modems, alarm panels, and credit card terminals. We test every device on-site before cutover.
Do I need to involve my alarm company?
For fire alarm panels, usually yes. Your alarm company or the authority that inspects the system may need to approve or sign off on the change. We coordinate with them so the panel keeps reporting.
What about power outages?
Replacement units for life-safety lines include battery backup and can fail over to cellular, so they are designed to keep working if power or the network fails.
Can I just cancel lines I no longer use?
Often, yes, and that is the quickest saving. We confirm what each line does before it is cancelled so nothing important goes quiet.
Related guides: POTS Replacement
- The Phone Lines in Your Building You May Have ForgottenWhen copper phone lines go away, it is not just your desk phones at risk. Here is how to find every line your business actually depends on.Read the guide
- What Happens to Your Fire Alarm When Copper Phone Lines Go AwayIf your building has a fire alarm panel or elevator phone, it probably runs on a copper phone line. Here's what to do before that service disappears.Read the guide
- Can You Keep Your Business Phone Number When You Switch?Yes, you can keep your number. Here is what the porting process actually looks like and where it tends to go sideways.Read the guide
Pick the way that suits you
Call now and talk to someone straight away, book a 30-minute slot when it suits you, or leave your details and we will come back with options and honest pricing.
Free consultation. Answered 24/7 by Juni Assist, our own AI receptionist.
Get options for POTS Replacement
We compare options from our network of 500+ technology providers and coordinate the setup. A few details help us come back with options that fit. Prefer to talk? Call (844) 255-7157.
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Where we deliver POTS Replacement
Delivered and supported remotely in 3,065 cities across 50 states. Pick a metro or a state below, or see every location.
- New York, NY
- Los Angeles, CA
- Chicago, IL
- Houston, TX
- Phoenix, AZ
- Philadelphia, PA
- San Diego, CA
- Dallas, TX
- Austin, TX
- Seattle, WA
- Denver, CO
- Miami, FL
- Atlanta, GA
- Boston, MA
By state
- Washington (68)
- Colorado (55)
- Texas (180)
- Illinois (106)
- Indiana (62)
- California (177)
- Alabama (55)
- Alaska (30)
- Arizona (51)
- Arkansas (47)
- Connecticut (47)
- Delaware (30)
- Florida (125)
- Georgia (69)
- Hawaii (30)
- Idaho (30)
- Iowa (47)
- Kansas (47)
- Kentucky (47)
- Louisiana (47)
- Maine (47)
- Maryland (56)
- Massachusetts (92)
- Michigan (85)
- Minnesota (63)
- Mississippi (47)
- Missouri (65)
- Montana (30)
- Nebraska (31)
- Nevada (30)
- New Hampshire (33)
- New Jersey (91)
- New Mexico (33)
- New York (107)
- North Carolina (85)
- North Dakota (30)
- Ohio (109)
- Oklahoma (47)
- Oregon (56)
- Pennsylvania (102)
- Rhode Island (30)
- South Carolina (56)
- South Dakota (30)
- Tennessee (67)
- Utah (57)
- Vermont (30)
- Virginia (70)
- West Virginia (33)
- Wisconsin (73)
- Wyoming (30)